Hi! Need advice with what to do. I just got highlights in my hair a few weeks ago. My hairstylist went all the way up to my root with the highlights and then smudged them out with a darker colour to match my root. My hair looked really good after I came out of the salon but after a few washes they look super stripy now and orange. Seems like the root has faded out quickly. I texted my hairdresser and she said she would take me back. I gave her my availability but she hasn’t texted back in over 5 days. Should I text her again? I don’t want to be annoying. She usually texts back right away.

Yes definitely text again!! 5 days is plenty of time. You can obviously send a kind, just following up / checking in type text, but definitely say something.

Definitely contact her again, especially since she’s usually fast.

Text her! It’s her fault and she should solve your problem!

I wrote again and no response 🙁

@Steph91 if she doesn’t reply in 1-2 days I’d cut contact and have her lose you as a client. There’s a lot of other stylists out there that respect their clientele.

Do you have to use a special shampoo and conditioner to help keep the color or is that only for when you dye your hair an unnatural color like purple or blue?